At KSS, we are quite proud of our Technician Training Program. We believe our program to be unrivaled by other scale companies and our techs to be among the most knowledgeable and highly trained in the world. Our customers can trust that they will receive the very best service from our technicians.
“At the same time, we are never content to rest in our ways, and we continue to add new training modules, curriculum, and requirements. We continue to evaluate and improve the program, with the expertise and input of our Technician Training Team,” says training coordinator Karl Angell.
Team members are changing this year to add fresh perspective. As John Steele, John Pfister and Joe Bilpuch complete their service to the team this year, we welcome new members Rocky Smith, Joseph Moreno, and Jeremy Abbott to help steer and shape the KSS Technician Training Program in 2020.